Reviews and ratings can make or break a business.And if you have just launched a business page and are new to the world of review management, wondering what is a good review rating—and the best overall rating you can have—is worth giving some thought.It’s an important question in fact because the real answer is not
Facebook, the world’s most popular social media platform, has over 2-billion active users per month.
As a non-eCommerce-related website, Facebook is the second most popular review site for local businesses behind Google.
For businesses, this makes Facebook a key area to focus on – not just as a business platform but as a high-traffic review site for getting more reviews and, as a result, driving more business.
Still, getting reviews is not an easy task.
Does your business have negative Google reviews that you can’t stop thinking about?
You wouldn’t be the only business owner to ever consider deleting your Google Business Profile with the aim to start fresh.
Depending on the content of the review, negative reviews can have an impact on the way customers view your business.
Negative Google reviews can also affect how your business performs in local search rankings.
Online customer reviews are everywhere and hard to ignore. In fact, reviews have fast become the most popular online resource for businesses looking to build their reputation and pull in more customers.
But do customer reviews help sales?
It’s important to make the distinction between attracting customers and converting customers.
Sure, lots of reviews may attract a customer to a business, but whether they purchase a product or service, because of those reviews, is a different matter.
There is no disputing that positive Facebook reviews can make your business more appealing to customers on Facebook, but do they help SEO?
Facebook, the world’s most used social media site and the second most popular review website for businesses, is an important platform where businesses can improve their reach, credibility, sales, and overall online authority.
Facebook reviews, also known as Facebook recommendations, are the key to making your Facebook business page stand out.
Of course, the more positive reviews and ratings you have, the more attractive your business will be to Facebook customers.
Can negative reviews help your business?
It’s a question that most people will quickly answer with a hard “no”. And yet the real answer is not as clear-cut as it might seem.
In fact, you might be surprised by the advantages that negative reviews can offer your business.
Getting a negative review is not the end of your business and nor is every negative review all bad, especially when looked at from a different perspective.
But how can negative reviews help your business?
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