It’s always a good idea to consistently ask your customers for feedback. After all, customer feedback will help to provide fresh insights into your business, which is useful whether the feedback is good or bad!
Getting third-party opinions is always informative. And for businesses, there’s no feedback that’s more valuable than the customer’s.
Still, asking the right questions is important. The questions must be engaging yet brief, and carefully worded so that the answers you receive are as informative and useful as possible.
Whether you plan on handing out a survey or creating an online questionnaire, the following are the best questions you should ask for customer feedback.