Online reviews have a huge influence on customers in more ways than one. But can reviews really increase conversions? It’s an important question for business owners because knowing all the ways browsing customers can be turned into paying customers is vital for increasing sales, revenue, and success.And the simple answer is yes – reviews, especially positive

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If you are a business owner, you’ll know the feeling that comes with receiving a positive review from a customer.It’s only natural to feel proud of the positive reviews you’ve earned, so there’s nothing wrong with wanting to showcase them on social media.Your online reputation is built on positive customer reviews, which are real-life testimonials

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Let’s face it: business reputations are built on customer reviews. And doctors, like any business, should be taking advantage of the benefits that come with having an enviable online reputation.Customer reviews inspire trust which, as a direct result, engages customers and improves business. Patients also want the best care they can find, so it makes

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Curious to know how long Google reviews stay posted? Whether your concern is about negative reviews or positive reviews, it’s an area worth looking into.Naturally, you want your positive reviews to stay posted so that customers will see them.On the opposite end, you’d rather not have customers notice your negative reviews.If neither of those applies

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Receiving and managing customer reviews is now essential for a business’s success.Part of review management involves responding to reviews which, as all businesses owners know, can be time-consuming.So just how quickly should you be responding?The short answer is that you should aim to respond to Google reviews as quickly as possible.Replying within 48 hours is

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Customer decision making is the important process behind whether a customer chooses to buy a product/service or look elsewhere.And if you’re a business owner, understanding each step of this process is worth knowing for better understanding your customers.Reviews, now the most sought-after online resource for businesses, have a major impact on the customer’s purchase decision

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