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Lite
$79
SAVE $240
per location, per month, billed annually
For businesses just getting started with review management.
What's included:
Unlimited emails/month
100 text credits/month incl*
Automated review reminders
Review monitoring
In-app review responding
MOST POPULAR
Professional
$99
SAVE $300
per location, per month, billed annually
Our most popular plan. Includes all features. Fully HIPAA-compliant.
Everything in Standard plus:
500 text credits/month incl*
Review widgets
Auto-social sharing
Full reporting suite
Enterprise
Custom
Contact sales for pricing & demo
Custom solutions with added control, security, training & support
Customize:
Included text message volume
User volume & permissions
Security protocols
Onboarding & consulting
Priority support
Lite
$99
per location, per month
For businesses just getting started with review management.
What's included:
Unlimited emails/month
100 text credits/month incl*
Automated review reminders
Review monitoring
In-app review responding
Professional
$124
per location, per month
Our most popular plan. Includes all features. Fully HIPAA-compliant.
Everything in Standard plus:
500 text credits/month incl*
Review widgets
Auto-social sharing
Full reporting suite
Enterprise
Custom
Contact sales for pricing & demo
Custom solutions with added control, security, training & support
Customize:
Included text message volume
User volume & permissions
Security protocols
Onboarding & consulting
Priority support
What Do Online Reputation Management Costs Cover?
Online reputation management (ORM) is the practice of monitoring, managing, and improving your brand’s reputation online. It involves a combination of strategies that shape how your business is perceived across various channels, such as search engines, review sites, and social media.
As a professional online reputation management software company, we strive to provide comprehensive solutions and support to improve your online presence and give you more power over your reviews. Our pricing models give you access to powerful features and services based on your chosen subscription level.
The main goal of online reputation management services like ours is to create a predominantly positive presence for a brand across all platforms where stakeholders may search for or engage with the business online. This practice attracts customers, talent, partners, and investors.
Reputation management software can be a price-friendly alternative to traditional reputation management agency work.
Average Cost of Reputation Management
The cost of reputation management services can vary greatly depending on the scope of work, the provider's experience level, and the services provided. Other cost factors to consider include business size, number of locations, and the features that are most important to you.
Most small and local businesses don’t require an online reputation management company unless they have a terrible online footprint or face a public relations crisis. However, increasing review volume as early as possible is always important because the effects can be cumulative.
If you have too many negative reviews and bad online mentions on social media, hiring a professional reputation management company may be necessary right now to prevent them from drying up all your new leads.
Here are typical monthly price ranges for traditional reputation management agencies:
Basic services
($500 to $2,500 per month)
Services at this level usually include monitoring review sites and search results.
The services may only cover a few key platforms, like Google and Facebook. They often use more automated removal of negative content. They are best for those with mostly positive reputations.
Mid-tier services
($2,500 to $10,000 per month)
At this level, business customers can often expect expanded monitoring that covers more social media platforms like X (Twitter) and Instagram.
These levels often include more hands-on reputation repair, customized outreach to remove harmful content, and some proactive content development. These price points are ideal for those with some reputation issues to clean up.
High-end/comprehensive services
($10,000+ per month)
At this level, you can expect full-service reputation management across all key platforms, including press and blogs. You’ll also receive very hands-on reputation repair and crisis response. Heavy focus on pushing positive content and outranking negative material. Best for prominent brands and public figures or those with major reputation issues.
The main question is, do you need to pay for a reputation management solution to actively manage your business's online reputation?
If you need to collect more positive reviews and improve your social media presence, reputation management software is a more cost-effective solution (by far). ReputationStacker helps thousands of businesses, from local mom-and-pop shops to multinational enterprises, get more reviews for the best value.
Why ReputationStacker Offers the Best Value
ReputationStacker offers the best value with an approach that allows you to improve your online presence and reputation without the high costs associated with agency services. Here are just a few of the ways our software provides a better value:
Your Choice of Flexible Tiers
Keep your reputation management budget at the right level with your choice of subscription tiers designed for every business, from law offices to big franchises with hundreds of locations. Choose from our Lite, Professional, or custom Enterprise plans to find the best fit.
Focus Your Results with Custom Location Targeting
Get the most out of your budget by sending new reviews to the specific locations where you need them the most. Support new stores, draw new leads, or achieve other goals that fresh reviews make possible. You can also change locations or your subscription to cover more locations anytime.
Never Get Tied Down by Long Contracts or Commitments
Traditional reputation management agencies may lock you into long contracts, but we won’t. You can do what you need for your budget by upgrading or downgrading as necessary. You have complete control of your account and may cancel it at any time.
Keep Your Reviews on Google and Other Sites
The reviews that customers leave on review sites like Google and Facebook aren’t deleted if you decide to cancel your subscription. Once posted, those reviews will continue to power your reputation for years to come.
Get Fast, Live Support
A competitive price and complete support? Yes, it’s all part of the value of your subscription. You can reach out to us anytime. We'll usually get back to you within a few minutes. ReputationStacker is easy to use, and our help center can answer most of your questions, too.
Start Now with a Free Trial
You don’t have to pay anything to find out how well our software works for your business. Get started now with a free trial and find out how much value you can get out of new reviews.We're constantly improving the system to make review generation easy and to turn qualitative feedback into quantifiable data that you can use to improve your business.
How Our Software Helps Your Brand Stay on Top
Our software helps your brand stay on top with a full suite of tools that simplify creating and protecting your online reputation. Our average user triples their reviews in just the first three months with great features like these!
Outreached Automated
Take the work out of getting more reviews than ever before! Automate your outreach to each customer while you build connections with customized messages and follow-ups that can be timed however you like.
All Reviews, One Place
Take the stress and time-wasting out of managing your reviews online! When your customers leave them, they’ll be in one place, so you can track them all, no matter where they’ve been posted.
Promote Reviews
Promote your best reviews as soon as they’re live with automated tools that send them straight from business listings and directories to your social feeds and website widgets.
Generate Actionable Reports
Get a look at the bigger picture whenever you want with our automatic reports. These reports contain the data generated by our software in visual form to track the number of reviews you’re generating, your average scores, and other important factors over time.
Solve Bad Reviews at the Source
Collect honest feedback from your customers and have an open dialogue with them. Rewrite the story on negative reviews with tools that make it easy to take action on that feedback to improve and grow your business.
Get Started With the Right Plan for Your Business
If you’re ready to start exploring what’s possible for your brand, you can start now with a free trial. You can also contact us to get answers to any of your questions. Our team would love to hear from you.
FAQs about Reputation Software Pricing
What Are Reputation Management Agency Pricing Models?
Professional agencies use various reputation management pricing models to charge their clients, each offering different levels of flexibility and cost structures. Here are some of the most common pricing models used in the industry:
- Monthly retainer: This is one of the most common pricing models. Clients pay a fixed monthly fee for ongoing reputation management services. The cost can range from $500 to $10,000 per month, depending on the scope of services provided. This model is ideal for businesses seeking continuous support and monitoring of their online reputation.
- Project-based pricing: In this model, clients are charged a one-time fee for a specific reputation management project. Depending on the project's complexity and duration, the cost can range from $1,000 to $50,000 or more. Project-based pricing is suitable for businesses needing targeted reputation management efforts, such as a one-time cleanup or a specific campaign.
- Hourly pricing: Some reputation management companies charge by the hour, with rates ranging from $50 to $500 per hour, depending on the expertise and experience of the service provider. This model offers flexibility for businesses that need occasional support or have smaller, less complex reputation management needs.
- Tiered pricing: This model offers different levels of reputation management services at various price points. For example, a provider might offer Basic, Pro, and Premium plans, each with different services. The cost can range from $500 to $10,000 per month, depending on the level of service chosen. Tiered pricing allows businesses to select a plan that fits their needs and budget.
- Custom pricing: For businesses with unique requirements, custom pricing models offer tailored solutions based on specific needs. The cost can range from $1,000 to $50,000 or more, depending on the scope of services. Custom pricing ensures the reputation management strategy fully aligns with the client’s goals and challenges.
Researching and comparing different service providers is essential to find the best fit for your needs and budget. By understanding the various pricing models, you can choose a reputation management agency that offers your business the right balance of cost and value. However, in many cases, using reputation management software makes more sense than hiring a reputation management agency.
Reputation Management Agencies vs. Reputation Management Software
When managing a business’s online reputation, small and local businesses have two primary options: hiring a reputation management agency or using reputation management software. Each option has pros and cons, and understanding your needs is essential for business success.
What Reputation Management Services Do You Need?
Most small and local businesses don’t require an online reputation management company unless they deal with a terrible online footprint or face a public relations crisis. If you have a lot of negative reviews and bad online mentions on social media, hiring a professional reputation management company may be necessary.
However, if you need to collect more positive reviews and improve your social media presence, reputation management software is a more cost-effective solution (by far). This approach allows you to improve your online presence and manage your reputation without incurring the high costs associated with agency services.
When You’re Actively Dealing With a PR Issue
If you’re actively managing a public relations issue, it's crucial to invest in the best reputation management services you can afford.
A reputable online reputation management agency can provide the expertise needed to mitigate damage from negative information and help you regain control over your brand perception. In these cases, the investment in professional reputation management is well worth it.
When You Need Positive Reviews and a Stronger Social Media Presence
Software solutions are the smart choice for businesses seeking to improve their online reputation by getting more reviews and building a stronger social media presence.
Review software like ReputationStacker can help you gather reviews, while software like Hootsuite or Sprout Social makes managing social media accounts easy.
These tools cost a fraction of what you would pay for a reputation management agency. They also empower you to manage your online presence directly, improving customer satisfaction and brand credibility without the complexities of agency involvement.
How easy is it to get started?
Signing up takes just a minute, and setting up your account takes less than five minutes. Most users start seeing new reviews within 24 hours of signing up.
What if I need help?
You can contact us anytime. We'll usually respond within a few minutes. ReputationStacker is easy to use, and our help center can also answer most of your questions.
Can I cancel at any time?
You're entirely in charge of your subscription. You can cancel at any time from within your account.
Will I lose my reviews if I cancel my subscription?
If you cancel, you won't lose any reviews posted on public review sites like Google or Facebook. Once posted, those reviews remain there regardless of whether you continue to use ReputationStacker.
How does the 14-day free trial work?
You have a full 14 days to try ReputationStacker completely free. If you are not 100% satisfied within the first 14 days, simply cancel your account and you will not be charged. Otherwise, you can continue using ReputationStacker, and you'll be automatically charged at the end of the 14-day trial.
What's a "location" in regards to pricing?
A "location" is typically a physical location of your business. For example, if you have a location at 535 Main Street and another at 2254 Ocean Avenue, you'd have two locations.
Suppose you have multiple professionals at one location (for example, a doctor's or attorney's office) and want to get reviews for each professional. In that case, each one will be considered an individual location due to how review sites structure their review pages.
However, if you want to get reviews for the entire business (not reviews for each professional), you can have just one location in your account.
I want to sign up for more than one location, what do I do?
Choose a plan above to get started. Once you've signed up, you can easily add more locations within your account settings.
Do you have more questions?
Please contact us with any additional questions you have.
