Birdeye starts at $299 per month per location. That’s the starting point. Your actual bill depends on what you’re buying.
Birdeye sells review management alongside listings, messaging and other local-marketing tools. Plenty of businesses want that whole package. Plenty don’t.
Here’s where we’d start: What happens after a customer has a great experience—or a terrible one? Does your team ask for a review? Does anyone notice the complaint? Does the right person act on it?
Those aren’t particularly glamorous questions. They are, however, what you’re paying reputation management software to help answer.
If your priority is getting more customer reviews, managing your Google reputation and finding out what customers think, ReputationStacker is our recommended alternative. Those are the jobs our platform is built to handle, from one location to thousands. ReputationStacker starts at $63/month per location. See ReputationStacker pricing for details.
How Much Does Birdeye Cost Per Month?
Birdeye’s starting price is $299/month per location. Your quote will depend on the products and number of locations you need.
Birdeye’s pricing page currently routes buyers to a quote request. So before comparing prices, find out what’s in the package, how many locations it covers, and what costs extra.
Here’s the math at the $299 starting rate:
| Business locations | Monthly cost at $299/location | Annual cost at $299/location |
|---|---|---|
| 1 | $299 | $3,588 |
| 3 | $897 | $10,764 |
| 5 | $1,495 | $17,940 |
| 10 | $2,990 | $35,880 |
At ten locations, that starting rate comes to $35,880 a year. It’s worth looking at the annual number because a difference that seems manageable at one location becomes a line item someone will eventually ask you to justify.
Nothing wrong with spending that money if the software earns its keep. But at $35,880 a year, we’d want a much better answer than ‘Look at all the things it does.’
What’s Included in Birdeye Pricing?
Birdeye offers a broad product lineup. Reviews are part of it, but so are adjacent tools such as listings and messaging. A wider menu isn’t inherently bad. The problem starts when someone compares two monthly prices as though both buy the same thing.
We’d reverse the usual sales demo. Instead of asking what the platform can do, ask what your team needs to get done:
- Generating reviews: Sending email or text review requests and follow-ups.
- Managing reviews: Monitoring feedback on public review sites and responding, including on Google.
- Understanding customer feedback: Identifying recurring complaints, positive themes and differences between locations—not just collecting star ratings.
- Running multiple locations: Giving teams appropriate access, comparing performance and managing reputation from one place.
- Buying other marketing tools: Listings, messaging and any additional products you genuinely plan to use.
Now put a name next to each job. Who sends requests? Who checks the replies? Who sees the patterns across locations? If the answer to every question is ‘someone probably does,’ you’ve just identified a problem software alone won’t solve.
A listings tool may be important to you. A messaging product may not be. Either way, there’s no prize for buying the longest feature list.
Try this: Cross out every product in the proposal that nobody on your team can name a weekly use for. What’s left is a much more interesting quote.
Birdeye vs. ReputationStacker: Where the Value Differs
The difference isn’t simply that one platform has a higher starting price. It’s the job each platform is trying to do.
ReputationStacker is comprehensive reputation management software. It automates review invitations and follow-ups, supports review monitoring and responses (including responding to Google reviews directly from the dashboard), and analyzes customer feedback through sentiment analysis, location analytics and conversational AI Review Insights. Its AI Review Replies help teams respond with less manual writing.
Think about two locations with the same 4.6-star rating. At one, customers keep complimenting the staff. At the other, complaints about unanswered calls are piling up. The averages look identical; the businesses have different problems.
That’s why we care about more than getting another five-star review. The requests bring feedback in. The replies show customers someone’s listening. The analysis tells you what keeps coming up, and the location reporting tells you where.
The useful question isn’t ‘How many dashboards do we get?’ It’s ‘What will our team know next month that it doesn’t know today—and what can we do about it?’
| What you’re comparing | Birdeye | ReputationStacker |
|---|---|---|
| Price | Starts at $299/month per location | Starts at $63/month per location |
| Pricing process | Request a tailored quote | Review current plan and billing options |
| Automated review requests | Available; ask what’s in your plan | Core capability |
| Review monitoring and replies | Available; ask which sites and replies are included | Core capability, including Google responses from the dashboard |
| Customer feedback and AI analysis | Depends on the products you buy | Sentiment Analysis and conversational AI Review Insights |
| Multiple locations | Multi-location support | Multi-location management, reporting and analytics |
| Listings and adjacent local-marketing products | Broader product lineup | Focused on reputation management |
This isn’t a case of a basic tool versus an enterprise tool. ReputationStacker serves businesses with one location and organizations managing thousands. The difference is what you’re trying to accomplish with the software.
If you want a fuller look at the products, see our Birdeye alternatives guide. For comparisons beyond Birdeye, see our reputation management software pricing guide.
Four Things to Get in Writing Before Signing a Birdeye Contract
The $299 starting price gets your attention. The quote tells you what you’re actually buying. We’d get four things nailed down before signing:
1. The total cost for all your locations
Ask for the full monthly and annual amount, not just a per-location headline. Check what happens when you add or remove locations and whether the per-location rate changes at different volumes. A five-location quote and a ten-location quote aren’t automatically the same deal multiplied by two.
2. The precise products and limits included
Have the proposal specify review requests, Google review responses, survey and feedback tools, AI features, reporting, listings and messaging—whichever ones matter to you. Check usage allowances and additional charges. “The platform can do that” is not the same as “your plan includes it.”
3. A demonstration of the work your team will actually do
Skip the grand tour. Give the salesperson four jobs: send a review request, respond to a Google review, compare two locations and identify the complaint that comes up most often.
Have them do all four in one sitting. No slides, no ‘we’ll show you that later.’ You’re buying software for the people who have to use it on Wednesday morning, not for the person running the demo.
Watch what happens between steps. If the salesperson has to jump between products or dig through menus to answer a basic customer-feedback question, imagine doing it every day with an inbox full of other work.
4. The contract after the introductory period
Ask about the contract length, renewal, cancellation, setup fees and when any introductory pricing ends. A good first-year price loses some of its charm if it jumps at renewal.
Is Birdeye Worth the Price?
It can be. If you want several local-marketing functions in one system and your team will use them, Birdeye belongs on your shortlist. A larger platform can be the right call.
If you’re mainly trying to generate more reviews, respond to Google feedback and figure out what’s happening across your locations, we think ReputationStacker is a better place to start. That’s our focus, and the price starts at $63/month per location.
Would we recommend Birdeye to a business that genuinely needs its wider set of local-marketing tools? Sure.
Would we recommend paying for all those tools when what you really want is better reviews, better responses and better information about your customers? Probably not.
Take a look at ReputationStacker’s pricing and free-trial options and put them next to your Birdeye quote. The right choice should be clear from the work you need done—not from which demo had more tabs open.
Birdeye Pricing FAQs
How much does Birdeye cost per month?
Birdeye starts at $299 per month per location. Birdeye asks buyers to request a quote for the full package, so your total depends on your locations and the products you choose.
Does Birdeye charge per location?
Yes. Birdeye starts at $299/month per location. Ask for the combined total and whether the per-location price changes as you add locations.
What does Birdeye’s $299 starting price include?
Ask Birdeye for the complete package associated with its quote. Its product lineup spans reviews, listings, messaging and other local-marketing tools.
Is Birdeye cheaper than ReputationStacker?
Birdeye starts at $299/month per location. ReputationStacker starts at $63/month per location. Compare the features you need as well as the price. See ReputationStacker pricing.
What’s a good alternative to Birdeye for Google review management?
ReputationStacker is our recommendation for businesses that want automated review requests, Google review monitoring and responses, AI-assisted review replies, feedback insights and multi-location reporting. Our Birdeye alternatives guide covers the broader comparison.
