Take control of your online reputation with our fully featured reputation management software. From the ReputationStacker dashboard, you can monitor reviews, automate outreach, and address negative feedback to manage your brand perception in real time.
Get started right now with a free trial!
Would you like to know more before you sign up? Keep reading to learn more about how we help you protect your brand. You'll find out how these tools drive results for any business, including doctors, restaurants, construction companies, law firms, and big multi-location businesses.
How ReputationStacker Helps Protect Your Brand
Take control of your brand reputation online for one low monthly price. We built ReputationStacker to be the premier solution for attracting new reviews, and now our average user triples their reviews in just three months of service. It’s possible when you use our software to:
Automate Your Review Outreach
Get more reviews than ever before with tools that allow you to automate your outreach to each customer with a completed purchase or visit. Build connections with customized messages and follow-ups that can be timed however you like.
Using the in-dashboard tools, you can drive customers to your preferred review sites, such as Google, Yelp, and Facebook.
Automate Your Promotion
Promote your best reviews with tools that send them straight from business listings and directories to your social feeds and website widgets.
Leverage reviews to improve your SEO and brand reputation, or attract new customers by automatically posting highlights from positive reviews to your social media feeds and website.
Access All Your New Reviews From One Dashboard
Take the stress and time-wasting out of managing your reviews online! When your customers leave them, they’ll be in one place, so you can track them all, no matter where they’ve been posted.
Use the dashboard tools to take action on every review, including assigning employees to complete a response.
Generate Reports with Actionable Review Insights
Get a look at the bigger picture whenever you want with our automatic report-generating feature. You’ll effortlessly create reports with actionable insights to visualize and quantify your current reputation.
These reports contain the data generated by our software in visual form to track the number of reviews you’re generating, your average scores, and other important factors over time.
Manage Bad Reviews Before They Become Problems
ReputationStacker allows you to easily collect honest feedback from your customers and have an open dialogue with them. It also includes tools that make it easy to take action on that feedback to improve and grow your business.
Get feedback from unhappy customers delivered to your dashboard so you can take action. Take advantage of the chance to turn the experience around before it becomes a bad review.
Who Can Benefit from Reputation Management?
Doctors
Engaging with patients and encouraging them to provide feedback can contribute to building a positive online reputation and social proof. Medical professionals should actively manage their online listings and social media presence to present an accurate and appealing image to potential patients.
By consistently showcasing satisfied patients’ feedback and highlighting their positive experiences, doctors can build trust, attract new patients, and maintain a strong online reputation in the competitive healthcare industry.
Getting a steady stream of positive reviews plays a huge role in your online reputation, so you should be proactive in getting them. An automated system like ReputationStacker does the heavy lifting for you, contacting your patients for you (and getting the happy ones to post online reviews) so you can concentrate on treating them.
Construction Companies
Construction businesses can build a strong online presence and attract more clients by managing and generating online reviews, responding to feedback, and leveraging social media.
Tools like ReputationStacker simplify this process, making it easy to get reviews, providing valuable insights, and streamlining review management.
A proactive approach to online reputation management can lead to long-term success.
By consistently engaging with clients and maintaining a positive online image, construction companies can ensure a solid foundation for growth and prosperity.
Start managing your online reputation today and watch your business thrive.
Restaurants
Getting people talking about you online is vital for search engine optimization as an eatery of any kind. This will make your website appear at the top of local search engine results. Some people even share the reviews they write on social media, which means one person's positive review could reach an audience of thousands.
However, personally asking every customer to write a review is unrealistic. It takes time you don't have. You could delegate the task to your servers and other staff, but there's no guarantee they'll ask everyone. Plus, it's awkward to ask customers for a favor.
Rather than asking, let ReputationStacker do it for you.
It reaches out to your customers with a one-question survey and encourages them to post reviews to the review sites you choose. It also goes a step further by making it easy to reach out to dissatisfied customers and address their concerns privately.
Putting that plan in place makes getting new positive reviews daily possible. More importantly, they'll be positive reviews that you've earned by serving great food and providing excellent service.
Dentists
You may give your patients the kind of service that warrants a positive review. Some still refuse to floss, but they should be mostly happy with your practice.
A recent survey found that patients will write reviews if you ask them to. When asked as part of this survey, 68% of consumers said they had written a review. Your patients will do the same, which can powerfully affect your SEO.
Patients don't need your permission to review you online, but claiming and optimizing your business page on sites like Yelp, Facebook, HealthGrades, and ZocDoc allows you to update your information and respond to reviews if you'd like to. (Although you should be mindful not to give out any private information about your patients in your responses.)
Next, start asking. You could threaten to withhold the anesthetic until they agree to review you, but that's probably not the best idea. Instead, use an automated system like ReputationStacker to reach out to them.
ReputationStacker will automatically send your patients a single-question survey and encourage your customers to take the next step!
Lawyers
A firm’s reputation directly affects leads, revenue growth, and client retention. Expect potential clients to check your reviews before they consider your legal services.
In recent surveys, 66% of respondents reported that they do online research before seeking legal representation.
Half of all respondents in that survey reported that they perform that research by using online review sites and legal directories.
ReputationStacker helps build your firm’s presence on major and niche review sites; both matter a lot for lawyers.
Facebook, Yelp, and Google are the "big three" review sites for lawyers. They're incredibly popular with users, and consumers trust the reviews they find on these sites.
The big three sites are also great because many people already have accounts with them, so they can easily type up a review without having to create an account with a new site.
On the other hand, niche review sites for lawyers are highly credible when potential clients are looking for someone to handle complicated and expensive cases.
ReputationStacker can help you get more reviews on all of the review sites lawyers need.
Multi-Location Businesses
Businesses with multiple physical locations need to act to protect each one's reputation. Physical locations often sink or swim depending on how much proof of their quality they can demonstrate.
Reviews are an important part of proving your quality, but managing reviews is a serious task with multiple locations. You need tools that let you follow up on dozens, hundreds, or even thousands of services, orders, or other interactions.
With the rise of social media and review sites like Yelp and Google Reviews, it’s easier than ever for customers to leave feedback about their interactions with your business.
This means that it’s essential for you to actively manage your online reputation and respond to reviews in a timely and professional manner.
ReputationStacker is an excellent tool for getting more reviews for multi-location businesses and comparing customer feedback, satisfaction, and sentiment across locations.
Our subscription tiers are built to allow you to select one, a few, or a custom number of locations. By targeting them, you can determine which locations are doing better than others and which need improvement.
Take Control of Your Online Reputation Today
ReputationStacker helps you take control by encouraging your customers and clients to post on the review sites that matter most to you. Tracking experiences through the dashboard allows you to leverage customer feedback to help grow your business!
Running a successful business is hard, and competition is everywhere. You can get a leg up by tending to your reputation daily, ensuring it's as positive as possible. Reputation management software can help. Use ReputationStacker's automated system to easily gather honest feedback and use its tools to grow and improve your business.
FAQs
What Is Reputation Management?
"Reputation management" is a term for all the steps a business can take to make sure its reputation remains strong and that most customers have a positive impression.
People share information within their communities and make decisions based on that information. This shapes businesses' reputations, but you can’t trust a reputation to grow on its own.
Managing a reputation involves taking active steps to protect the value. Positive reviews must be seen before they become part of your reputation, so promoting good reviews is just one example of how that management is done.
Reputation management has involved many other practices, including PR, crisis management, and tactics that involve whole teams. However, reputation management can also be done simply with software.
What Is Reputation Management Software?
Reputation management software simplifies critical reputation management work and lets you handle it online through dashboards. Ours focuses on review management and response.
These days, this software can do a lot of the legwork for you, allowing you to focus on what you do best: serving and satisfying your customers. Finding reputation management software that works for your business is all about matching the software's features with the outcomes you're looking for.
